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Request a replacement

✦ Any issue within 7 days of delivery: we’ll send a replacement.
✦ Broken, damaged or wrong piece: choose a refund or a replacement.
✦ Please attach your unboxing video, or clear photos of the parcel and the piece.

Order number

Mobile number

What would you like?

Replacement Refund

Refunds are for pieces that arrive broken or damaged, the wrong piece, or a missing piece.

What happened?

Tell us a little more (optional)

Unboxing video or photos

Up to 4 files, 50 MB each. MP4, MOV, JPG, PNG or HEIC.