Policies
Terms of use
shopcyra.in is run by CYRA. By placing an order you agree to these terms.
Products and photos
We photograph our pieces as they are, but colours can look slightly different on different screens. Fashion jewellery is not made of precious metals unless a product page says so.
Prices and payment
Prices are in Indian rupees and include GST. We may change prices at any time, but the price you see at checkout is the price you pay. Online payments are processed by Razorpay. Cash on delivery is available up to ₹5,000.
Orders
Your order is confirmed when you receive an order number. If a piece becomes unavailable after you order, or a cash on delivery order cannot be confirmed, we may cancel it and refund anything you paid in full.
Offers and codes
One code applies per order unless stated otherwise. Codes have no cash value, cannot be exchanged, and may be withdrawn if misused.
Replacements and refunds
See our replacement and refund policy.
Contact and grievances
For any concern about an order or this website, contact us on WhatsApp . We acknowledge complaints within 48 hours and resolve them within 30 days. These terms are governed by the laws of India.